Who this policy applies to
This policy applies to enquiries made through the Brisbane carpentry website operated by Mel One Property Maintenance Pty Ltd, trading as Mel One Maintenance.
Information you choose to provide
You may provide your name, telephone number, email address, suburb, postcode, job description, photos, measurements and other details needed to understand a carpentry enquiry.
How information is used
Information is used to respond to your enquiry, clarify the job, consider service availability, discuss a quote or inspection and keep relevant business records.
Quote form behaviour
The current quote form prepares an email on your own device. You can review the content and add photos before sending. Information is not transmitted by the website until you choose to send that email.
Sharing and service providers
Information may be shared with a person or provider involved in assessing or delivering the requested work where reasonably necessary. Personal information is not sold.
Website measurement
Basic hosting or analytics systems may record technical information such as page visits, device type, referral source and approximate location. Any future analytics or advertising tools should be configured consistently with applicable privacy requirements.
Security and retention
Reasonable steps are taken to protect enquiry information. Records are retained only for as long as reasonably required for the enquiry, business administration, legal or record-keeping purposes.
Access, correction or privacy questions
Contact admin@melonemaintenance.com.au if you want to ask a privacy question or request access to or correction of information you have provided.